Le logiciel et les mises à jour se bloquent et ne s'ouvrent pas

9

Je ne parviens pas à ouvrir la fenêtre de configuration Logiciels et mises à jour dans Paramètres système. Le mieux que j'ai pu faire pour comprendre ce qui se passe est la sortie suivante après avoir ouvert les paramètres système à partir du terminal et cliqué sur Logiciels et mises à jour:

max@Maxattax-Ubuntu:~$ sudo unity-control-center 
/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py:40: PyGIWarning: Gdk was imported without specifying a version first. Use gi.require_version('Gdk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import GObject, Gdk, Gtk, Gio, GLib
/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py:40: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import GObject, Gdk, Gtk, Gio, GLib
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.ubuntu.SoftwareProperties': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/bin/software-properties-gtk", line 101, in <module>
    app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
  File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 141, in __init__
    proxy = bus.get_object("com.ubuntu.SoftwareProperties", "/")
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program com.ubuntu.SoftwareProperties: Permission denied

La même erreur se produit lors de l'exécution software-properties-gtk(car AFAIK, c'est une seule et même chose).

L'outil de mise à jour de logiciels a rencontré des problèmes similaires et se bloque souvent avec cette erreur:

max@Maxattax-Ubuntu:~$ sudo update-manager 
/usr/bin/update-manager:28: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import Gtk
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Dbusmenu was imported without specifying a version first. Use gi.require_version('Dbusmenu', '0.4') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py:29: PyGIWarning: Unity was imported without specifying a version first. Use gi.require_version('Unity', '7.0') before import to ensure that the right version gets loaded.
  from gi.repository import Dbusmenu, Unity
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error
    error.raise_exception()
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception
    raise self.value.with_traceback(self.traceback)
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
    False),
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
    result = gen.throw(excep)
  File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 65, in update
    trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied

Dans l'ensemble, il semble que Python et GTK vomissent partout, mais je ne sais pas comment y remédier ...

Il y a eu divers autres problèmes liés tels que l'impossibilité d'installer des packages à partir du Centre logiciel ou une variété de plantages lors d'une tentative de mise à jour au démarrage.

J'ai déjà essayé de réinstaller le centre logiciel sans succès , et j'ai peur d'essayer cette solution car les gens dans les commentaires disent que c'est une mauvaise idée. Je suis venu ici après avoir constaté un manque de réponses partout ailleurs.

Éditer:

Fait intéressant, j'ai rencontré une autre erreur très similaire dans nvidia-settings. La sortie d'erreur est indiquée ci-dessous lorsque vous essayez d'enregistrer les paramètres xorg.conf.

max@Maxattax-Ubuntu:~$ sudo nvidia-settings ** Message: PRIME: No offloading required. Abort
** Message: PRIME: is it supported? no
Package xorg-server was not found in the pkg-config search path.
Perhaps you should add the directory containing `xorg-server.pc'
to the PKG_CONFIG_PATH environment variable
No package 'xorg-server' found
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.ubuntu.ScreenResolution.Mechanism': no such name


During handling of the above exception, another exception occurred:


Traceback (most recent call last):
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 75, in <module>
    operation_status = main(options)
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 42, in main
    conf = get_xkit_service()
  File "/usr/share/screen-resolution-extra/nvidia-polkit.py", line 33, in get_xkit_service
    service_object = dbus.SystemBus().get_object(SERVICE_NAME, OBJECT_PATH)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program com.ubuntu.ScreenResolution.Mechanism: Permission denied


ERROR: Unable to open X config file '/etc/X11/xorg.conf' for writing.

Et plus tard, lorsque j'essaie de mettre à jour pip, je trouve cette erreur:

max@Maxattax-Ubuntu:~$ sudo pip install --upgrade pip
The directory '/home/max/.cache/pip/http' or its parent directory is not owned by the current user and the cache has been disabled. Please check the permissions and owner of that directory. If executing pip with sudo, you may want sudo's -H flag.
Maxattax
la source

Réponses:

6

J'ai eu le même problème, Ubuntu 16.04, 64 bits et une réinstallation de tous les packages de prise en charge:

sudo aptitude reinstall apt apt-utils aptdaemon aptdaemon-data update-manager update-manager-core dbus

résolu le problème. Pour note, une solution de contournement temporaire devait s'exécuter sudo aptddans un autre terminal avant de s'exécuter update-manager, puis update-managera pu se connecter à aptdvia dbus.

Malheureusement, je ne peux pas déterminer quel package était le correctif précis maintenant que mon problème est résolu, mais si vous essayez de réinstaller chaque un par un, vous pouvez le signaler. Un certain nombre de packages sont / ont été cassés sur mon système par une installation ayant échoué, entraînant des problèmes étranges comme celui-ci en raison de fichiers, d'autorisations et de scripts manquants; la réinstallation des packages corrige ces problèmes.

davidjb
la source
2
Je les ai réinstallés un par un et il semble que ce dbussoit le coupable. Merci beaucoup, j'ai ce problème depuis des mois et il est enfin résolu! Je ne peux pas exprimer assez ma gratitude!
Maxattax
@Maxattax, super de savoir que votre problème est résolu et qu'il est dbusà l'origine du problème. Je vous en prie.
davidjb
Avec Ubuntu 18.04 en 2019, j'ai eu ce problème et j'ai choisi de réinstaller juste aptdaemon, aptdaemon-data et dbus. Cela a permis au logiciel-properties-gtk de fonctionner comme prévu.
Thomas Carlisle
4

J'étais sur le point de réinstaller le système jusqu'à ce que je trouve la solution de davidjb.

Donc,

sudo apt-get install aptitude

suivi par

sudo aptitude reinstall dbus

résolu ce problème pour moi.

ademin
la source
Merci, cela a fonctionné pour moi.
alvaro.canepa
4

pour ajouter mes 2 cents: Ubuntu-Mate 16.04, installé le 15 juin 2017, toutes les mises à jour. Un problème similaire est apparu (dbus.exceptions.DBusExcept etc.), résolu par:

sudo aptitude réinstaller python-pkg-resources python3-pkg-resources

À la vôtre, Valentin

Valentin
la source
Merci, ceci si pour le problème "dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1"
oxydworks