Échec de l'installation de vc_redist.x86.exe: 0x80240017 Erreur non spécifiée

21

Un installateur m'a dit que je devais d'abord installer Visual C++ Redistributable Packages for Visual Studio 2013et a donné le lien https://www.microsoft.com/en-US/download/details.aspx?id=40784

Malheureusement, ce lien, après quelques étapes de sélection, ne télécharge rien, j'ai donc malheureusement dû obtenir le fichier ( vc_redist.x86.exe) de SoftPedia (même si je n'aime pas obtenir les fichiers de sites non officiels).

Quoi qu'il en soit, lorsque j'essaie d'installer cela vc_redist.x86.exesur Windows 7 Professionnel 32 bits, j'obtiens cette erreur:

Échec de l'installation de vc_redist.x86.exe 0x80240017 Erreur non spécifiée

Voici le fichier journal:

[06F0:0A94][2015-09-29T15:56:39]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\win7pro32bit\Downloads\vc_redist.x86.exe, cmdline: '-burn.unelevated BurnPipe.{666EA247-11E9-45A0-9D2B-9A7A9C20DE60} {C41C0D3B-3441-414E-8CCD-D5E0E8CB8745} 3584'
[06F0:0A94][2015-09-29T15:56:40]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\WIN7PR~1\AppData\Local\Temp\dd_vcredist_x86_20150929155640.log'
[06F0:0A94][2015-09-29T15:56:40]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\win7pro32bit\Downloads\vc_redist.x86.exe'
[06F0:0A94][2015-09-29T15:56:40]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\win7pro32bit\Downloads\'
[06F0:0A94][2015-09-29T15:56:40]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026'
[06F0:0A94][2015-09-29T15:56:40]i100: Detect begin, 10 packages
[06F0:0A94][2015-09-29T15:56:40]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[06F0:0A94][2015-09-29T15:56:40]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[06F0:0A94][2015-09-29T15:56:40]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows81_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows81_x64, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows8_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows8_x64, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[06F0:0A94][2015-09-29T15:56:41]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[06F0:0A94][2015-09-29T15:56:41]i199: Detect complete, result: 0x0
[06F0:0A94][2015-09-29T15:56:44]i200: Plan begin, 10 packages, action: Install
[06F0:0A94][2015-09-29T15:56:44]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\WIN7PR~1\AppData\Local\Temp\dd_vcredist_x86_20150929155640_000_vcRuntimeMinimum_x86_rollback.log'
[06F0:0A94][2015-09-29T15:56:44]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\WIN7PR~1\AppData\Local\Temp\dd_vcredist_x86_20150929155640_000_vcRuntimeMinimum_x86.log'
[06F0:0A94][2015-09-29T15:56:44]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\WIN7PR~1\AppData\Local\Temp\dd_vcredist_x86_20150929155640_001_vcRuntimeAdditional_x86_rollback.log'
[06F0:0A94][2015-09-29T15:56:44]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\WIN7PR~1\AppData\Local\Temp\dd_vcredist_x86_20150929155640_001_vcRuntimeAdditional_x86.log'
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to true.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[06F0:0A94][2015-09-29T15:56:44]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[06F0:0A94][2015-09-29T15:56:44]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[06F0:0A94][2015-09-29T15:56:44]i299: Plan complete, result: 0x0
[06F0:0A94][2015-09-29T15:56:44]i300: Apply begin
[0E00:0BA0][2015-09-29T15:56:45]i360: Creating a system restore point.
[0E00:0BA0][2015-09-29T15:57:42]i361: Created a system restore point.
[0E00:0BA0][2015-09-29T15:57:42]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, options: 0x7, disable resume: No
[0E00:0BA0][2015-09-29T15:57:43]i000: Caching bundle from: 'C:\Users\WIN7PR~1\AppData\Local\Temp\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\.be\VC_redist.x86.exe' to: 'C:\ProgramData\Package Cache\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\VC_redist.x86.exe'
[0E00:0BA0][2015-09-29T15:57:43]i320: Registering bundle dependency provider: {74d0e5db-b326-4dae-a6b2-445b9de1836e}, version: 14.0.23026.0
[0E00:0BA0][2015-09-29T15:57:43]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: Active, restart initiated: No, disable resume: No
[0E00:0D3C][2015-09-29T15:57:49]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86.
[0E00:0D3C][2015-09-29T15:57:49]i305: Verified acquired payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
[0E00:0D3C][2015-09-29T15:57:49]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623.
[0E00:0D3C][2015-09-29T15:57:49]i305: Verified acquired payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\cab1.cab.
[0E00:0D3C][2015-09-29T15:57:49]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86.
[0E00:0D3C][2015-09-29T15:57:49]i305: Verified acquired payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
[0E00:0D3C][2015-09-29T15:57:49]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16.
[0E00:0D3C][2015-09-29T15:57:49]i305: Verified acquired payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\cab1.cab.
[0E00:0D3C][2015-09-29T15:57:50]i304: Verified existing payload: Windows7_MSU_x86 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x86.
[0E00:0D3C][2015-09-29T15:57:50]i305: Verified acquired payload: Windows7_MSU_x86 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x86, moving to: C:\ProgramData\Package Cache\D4036846864773E3D647F421DFE7F6CA536E307B\packages\Patch\x86\Windows6.1-KB2999226-x86.msu.
[0E00:0BA0][2015-09-29T15:57:50]i301: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[06F0:0A94][2015-09-29T15:58:03]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
[0E00:0BA0][2015-09-29T15:58:03]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
[0E00:0BA0][2015-09-29T15:58:03]i301: Applying execute package: vcRuntimeAdditional_x86, action: Install, path: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[06F0:0A94][2015-09-29T15:58:09]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
[0E00:0BA0][2015-09-29T15:58:09]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
[0E00:0BA0][2015-09-29T15:58:09]i301: Applying execute package: Windows7_MSU_x86, action: Install, path: C:\ProgramData\Package Cache\D4036846864773E3D647F421DFE7F6CA536E307B\packages\Patch\x86\Windows6.1-KB2999226-x86.msu, arguments: '"C:\Windows\system32\wusa.exe" "C:\ProgramData\Package Cache\D4036846864773E3D647F421DFE7F6CA536E307B\packages\Patch\x86\Windows6.1-KB2999226-x86.msu" /quiet /norestart'
[0E00:0BA0][2015-09-29T15:58:38]e000: Error 0x80240017: Failed to execute MSU package.
[06F0:0A94][2015-09-29T15:58:38]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[06F0:0A94][2015-09-29T15:58:38]i319: Applied execute package: Windows7_MSU_x86, result: 0x80240017, restart: None
[06F0:0A94][2015-09-29T15:58:38]e000: Error 0x80240017: Failed to execute MSU package.
[0E00:0BA0][2015-09-29T15:58:38]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
[0E00:0BA0][2015-09-29T15:58:38]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
[06F0:0A94][2015-09-29T15:58:38]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No

Qu'ai-je fait de mal?

Nicolas Raoul
la source
Après quelques tentatives (les premières ont échoué), j'ai pu télécharger depuis microsoft.com/en-US/download/details.aspx?id=40784 en utilisant Firefox.
DavidPostill
Votre erreur pourrait bien être due au fait que vous essayez d'installer la version 2015 au lieu de la version 2013 ...
DavidPostill
@DavidPostill: Comment avez-vous réussi à télécharger? Je continue d'appuyer sur "Réessayer" mais cela ne semble rien faire ... Le rechargement du lien ne fonctionne pas non plus. J'ai essayé Chrome, Firefox et même IE sur Windows et Linux.
Nicolas Raoul
Cela fonctionne pour moi si j'y vais via cette page support.microsoft.com/en-us/kb/2977003 peut-être qu'il définit un cookie ou quelque chose? Si j'utilise votre lien directement, cela ne fonctionne pas.
DavidPostill
@DavidPostill: Vos conseils ont résolu le problème, merci! :-)
Nicolas Raoul

Réponses:

7

J'ai installé Windows 7 Service Pack 1 par mon article ici: https://www.reddit.com/r/techsupport/comments/464swn/microsoft_visual_c_2015_redistributable_setup/ et cela a résolu l'erreur.

Mitsurugi4552
la source
4
@Abraxas - Aucune information supplémentaire n'est requise. Cette réponse identifie en effet la véritable raison du problème de l'auteur. Windows v6.1 (Build 7600: Service Pack 0)
Ramhound
5

L'astuce pour le téléchargement était de NE PAS cliquer sur le gros bouton rouge "Réessayer" et de cliquer sur le petit lien "Cliquez ici" du fichier individuel.

Cela vc_redist.x86.exes'installe avec succès:

entrez la description de l'image ici

Merci @DavidPostill!

Nicolas Raoul
la source
3
J'ai le même problème ... pouvez-vous s'il vous plaît m'aider. j'ai réussi à télécharger l'exe mais l'erreur est toujours là. j'ai essayé beaucoup mais rien ne fonctionne.
Anand Singh