Erreur de mise à jour de Windows Internet Explorer 11 - Échec de sfc / scannow

Depuis quelques jours, j'ai des problèmes avec IE. IE démarre pendant 1 seconde et se ferme immédiatement (1er numéro). De plus, IE11 Windows Update échoue avec le code 9C48 (2e numéro).

Pour résoudre ce problème, j'ai effectué des recherches sur le net et appliqué toutes les solutions proposées, y compris de nombreux FixIt, Désactiver / Réactiver IE, sfc / scannow (troisième problème), la désinstallation de IE, etc. a échoué.

Enfin, j'ai trouvé un outil (tweaking.com - Windows Repair All in one) qui a résolu le premier problème.

Il reste encore deux problèmes: Windows Update IE11 échoue avec le code 9C48 et le sfc /scannow échoue à 14%

Si vous recherchez l'erreur 9C48 sur le Web, de nombreuses autres personnes présentent exactement le même problème, mais je ne peux pas appliquer les solutions proposées à mon cas. Après une petite enquête, je me suis retrouvé dans cette situation étrange:

De IE - & gt; À propos d'Internet Explorer - & gt; Version installée 11.0.9600.17 358

De la iexplorer.exe binaire - & gt; Propriétés - & gt; Onglet Détails - & gt; Version installée 11.0.9600.17 280

Depuis le panneau de configuration - & gt; Programmes et fonctionnalités - & gt; Afficher la mise à jour installée - & gt; Je ne peux voir que Windows Internet Explorer dix ... Donc, je suis un peu confus.

Pour le sfc /scannow échouer, je n'en ai aucune idée. Voici le CBS.log

POQ 18 ends.
2014-10-23 16:35:12, Info                  CSI    00000054 [SR] Verify complete
2014-10-23 16:35:12, Info                  CSI    00000055 [SR] Verifying 100 (0x0000000000000064) components
2014-10-23 16:35:12, Info                  CSI    00000056 [SR] Beginning Verify and Repair transaction
2014-10-23 16:35:13, Info                  CSI    00000057 Repair results created:
POQ 19 starts:

POQ 19 ends.
2014-10-23 16:35:13, Info                  CSI    00000058 [SR] Verify complete
2014-10-23 16:35:14, Info                  CSI    00000059 [SR] Verifying 100 (0x0000000000000064) components
2014-10-23 16:35:14, Info                  CSI    0000005a [SR] Beginning Verify and Repair transaction
2014-10-23 16:35:15, Info                  CSI    0000005b [SR] Cannot repair member file [l:20{10}]"pcasvc.dll" of Microsoft-Windows-Application-Experience-Program-Compatibility-Assistant, Version = 6.1.7601.18526, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000005c [SR] Cannot repair member file [l:30{15}]"setupcompat.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000005d [SR] Cannot repair member file [l:42{21}]"DVDPlaybackCompat.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000005e [SR] Cannot repair member file [l:28{14}]"hwcompat64.txt" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000005f [SR] Cannot repair member file [l:28{14}]"hwcompat32.txt" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000060 [SR] Cannot repair member file [l:36{18}]"SBCompatPlugin.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000061 [SR] Cannot repair member file [l:30{15}]"TouchCompat.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000062 [SR] Cannot repair member file [l:34{17}]"wicainventory.exe" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000063 [SR] Cannot repair member file [l:20{10}]"DevInv.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000064 [SR] Cannot repair member file [l:22{11}]"sdbapiu.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000065 [SR] Cannot repair member file [l:24{12}]"cosquery.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000066 [SR] Cannot repair member file [l:38{19}]"compatResources.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000067 [SR] Cannot repair member file [l:42{21}]"MediaCenterCompat.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000068 [SR] Cannot repair member file [l:32{16}]"compatplugin.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000069 [SR] Cannot repair member file [l:34{17}]"QueryAppBlock.exe" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006a [SR] Cannot repair member file [l:28{14}]"compatctrl.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006b [SR] Cannot repair member file [l:22{11}]"wdscore.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006c [SR] Cannot repair member file [l:30{15}]"hwexclude32.txt" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006d [SR] Cannot repair member file [l:30{15}]"hwexclude64.txt" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006e [SR] Cannot repair member file [l:28{14}]"generaltel.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000006f [SR] Cannot repair member file [l:18{9}]"aeinv.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000070 [SR] Cannot repair member file [l:16{8}]"wica.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000071 [SR] Cannot repair member file [l:40{20}]"GadgetCompliance.dll" of Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000072 [SR] Cannot repair member file [l:26{13}]"sysmain64.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000073 [SR] Cannot repair member file [l:26{13}]"sysmain32.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000074 [SR] Cannot repair member file [l:40{20}]"sysmain32runtime.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000075 [SR] Cannot repair member file [l:26{13}]"drvmain64.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000076 [SR] Cannot repair member file [l:26{13}]"drvmain32.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000077 [SR] Cannot repair member file [l:40{20}]"sysmain64runtime.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000078 [SR] Cannot repair member file [l:26{13}]"sysmain64.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    00000079 [SR] Cannot repair member file [l:26{13}]"sysmain32.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000007a [SR] Cannot repair member file [l:40{20}]"sysmain32runtime.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000007b [SR] Cannot repair member file [l:26{13}]"drvmain64.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000007c [SR] Cannot repair member file [l:26{13}]"drvmain32.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Info                  CSI    0000007d [SR] Cannot repair member file [l:40{20}]"sysmain64runtime.sdb" of Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2014-10-23 16:35:15, Error                 CSI    0000007e (F) STATUS_OBJECT_NAME_NOT_FOUND #1340953# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xedcb40->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[122]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18635_none_66352fe660ac93de"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xedcb20, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2014-10-23 16:35:15, Error                 CSI    0000007f@2014/10/23:14:35:15.856 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2014-10-23 16:35:17, Error                 CSI    00000080 (F) STATUS_OBJECT_NAME_NOT_FOUND #1340952# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
2014-10-23 16:35:17, Error                 CSI    00000081 (F) STATUS_OBJECT_NAME_NOT_FOUND #1340951# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0xedd438->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18635_none_66352fe660ac93de"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
[gle=0xd0000034]
2014-10-23 16:35:17, Error                 CSI    00000082 (F) STATUS_OBJECT_NAME_NOT_FOUND #1340947# from CFileInstaller::DoComponentOperation(...)[gle=0xd0000034]
2014-10-23 16:35:17, Error                 CSI    00000083 (F) STATUS_OBJECT_NAME_NOT_FOUND #1340946# from PrimitiveInstaller::CCoordinator::RepairComponent(Component = Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd0000034]

Merci d'avance

Vous avez eu une corruption de disque / système de fichiers, elle a corrompu les fichiers système actifs et leur source d'où les réparations sont extraites par SFC ( %windir%\WinSxS ).

Alors, commencez par tester vos disques pour vous assurer qu'ils vont bien.

Ensuite, pour chaque erreur "fichier manquant", vous devrez identifier le fichier requis et en obtenir une copie conforme ailleurs (comme une autre installation Windows opérationnelle), puis l'insérer dans votre système.

La procédure à suivre est expliquée dans la section "Pour plus d'informations" de l'article n ° 929833 de la base de connaissances (MS KB) - Utilisez l'outil Vérificateur de fichiers système pour réparer les fichiers système manquants ou corrompus.

Ou abandonnez simplement maintenant et réinstallez (après avoir testé soigneusement vos disques), car à la fin, il est probablement plus rapide et constitue votre meilleur moyen de vous assurer que vous obtenez un système d'exploitation stable.